The Self-Resolving Service Desk
Go beyond simple FAQs. Deploy a team of Customer Service Agents that can investigate and resolve customer issues by interacting with your other business systems, providing true end-to-end automation.
From Reactive Support to Proactive Resolution
WorxBots transforms your customer service from a cost center into an efficient, automated operation.
Provide Instant Resolution
Your AI agents are available 24/7 to investigate and solve common customer problems, like order status inquiries or refund requests.
Automate Ticket Triage
Let an agent analyze incoming support requests, categorize them based on intent, and route them to the correct human team or AI specialist.
Empower Human Experts
With agents handling the high-volume, repetitive queries, your skilled human agents are free to focus on complex, high-value customer interactions.
See It In Action: End-to-End Order Status Inquiry
Follow a customer inquiry as an agent uses its tools to find the answer in a separate system and resolve the ticket.
Step 1: The Inquiry
A customer sends an email to your support address. WorxBots ingests the email and a workflow assigns it to the Customer Service Agent.
Step 2: The Agent Investigates
The agent uses its `Operate` tool to log into your separate fulfillment/shipping portal (web app), searches for the order number, and scrapes the tracking information.
Step 3: The Resolution
The agent composes a helpful reply to the customer with the information it found, sends the email, and automatically closes the support ticket.
Ready to Build Your Digital Office?
Deploy your first AI agent in minutes and start automating the impossible. No credit card required.